Each Salesforce user needs a corresponding Box.com user no two Salesforce user should be connected to the same Box.com user.Use Apex Class “BoxBatchScheduler”, a component of the managed package.
Box sync folders update#
To schedule, select Schedule Updates and complete the fields required to set the update time table. To remove collaborators who gained access to record folder content through the integration but no longer have access to a given record, and the admin user can use the ‘Sync Now’ button or schedule a regular cleanup. Salesforce users will be added as a collaborator to the corresponding Box.com folder when they view a record in Salesforce, either by auto-collaboration (if enabled) or by the user manually requesting to be added as a collaborator.Important: updating collaborators in Box.com will remove the control of adding / removing permissions from Salesforce. The Box.com collaboration setting will further be defined by the permissions a user has to a record: if the user can only view the record (read only), then the user will only have read-only permissions in Box.com the corresponding folder and its contents. First, you must set the object in question to Private and use Sharing Rules to open up permissions.We wrote a blog article for relating a Salesforce record with an existing Box.com folder. NOTE: It is easiest to implement this when first using Box.com (prior to creation of any Box.com folders that are to be related to Salesforce records), but this can also be done if your team is already using Box.com and has folders created. The important piece is that there is one folder per record. While this client specifically has folders respective to account records, you can also do this with leads and opportunities. This is entirely possible out-of- the-box with the Box.com Salesforce integration. If a user can edit and / or view a record in Salesforce, he or she should be allowed to edit and / or view the corresponding folder and its contents in Box.com if the user is restricted from the record in Salesforce, restrict them from the folder and its content in Box.com. While it is possible to sync more data, it is not recommended by or supported by Box.Recently, we had a client who was looking to sync user permissions for records in Salesforce with the respective Box.com folder in other words: match the permissions for a Salesforce record with the record’s corresponding related files in Box.com. Note: one possible cause of Box Sync issues is attempting to sync more than 100GB of data. The files you had previously synced to Box will remain in the same folders unaffected by uninstalling the Box Sync client. This article on the Box Community site provides step-by-step directions for uninstalling Box Sync on Windows and Mac.įollow those directions exactly, INCLUDING the step of deleting the folders that store the Box Sync settings.
Box sync folders full#
The recommended fix for many Box Sync issues is to uninstall and reinstall the Box Sync client, however there are some additional steps in the uninstall process that are required to ensure a full uninstallation.
Box sync folders manual#
If this database becomes corrupted, you may need to take some manual steps beyond simply re-installing the Box Sync utility. I use Box Sync to synchronize data between Box.com and my computer(s).īox Sync has stopped working as expected by either not syncing files from the Box Sync folder on my computer back to Box or vice versa.īox Sync maintains a database on your local computer to track the status of file sync.